Stripe Error - This integration surface is unsupported for publishable key tokenization

With Stripe integration your customers may see the following error when attempting to checkout. 

There is a setting in your Stripe account that needs to be enabled for integration with Spirit Sale to work.  

1.) While logged into Stripe visit https://dashboard.stripe.com/settings/integration.

2.) Click Show advanced options.

3.) Toggle on Enable card data collection with a publishable key without using Stripe's prebuilt UI elements.

4.) When asked, "Are you sure you want to enable all integrations?" click continue.

5.) The setting will be turned on and that message should not be shown at checkout anymore.

• Related Articles

• How to Set Up Your Stripe API Keys With Spirit Sale

  Overview Spirit Sale integrates directly with Stripe to process payments. To connect your store, you’ll need your live publishable key and live secret key from Stripe. Important Notes: Only standard live keys are supported. Restricted keys will not ...

• How to enable offline payments

  First, enable Offline Payment as a payment method, if not already enabled. From the Spirit Sale dashboard go to Setting --> Payment Methods. Click the Offline Payment box. Enable the Active toggle, then press Update. Now, to enable Offline payments ...

• Customers Receiving a 404 Error at Checkout

  Overview If a customer reports a 404 error when attempting to check out, it typically means their cart no longer exists in the system. Cause This issue occurs when an active cart is deleted from the Spirit Sale dashboard. Store owners can remove open ...

• Error Payment method is being using by a published or scheduled to be published store. Please remove it from the store and retry.

  Error: Payment method is being using by a published or scheduled to be published store. Please remove it from the store and retry. When attempt to update a payment method. First the payment method will need to be disabled on your Stores then you can ...

• Updating Your USPS Credentials in Spirit Sale (Migration to New USPS APIs)

  Who Does This Apply To This information only applies to Spirit Sale stores still using the older USPS Web Tools (Legacy) API for live shipping rates. You do NOT need to follow this guide if: You don't use USPS for shipping. You already migrated to ...